Acne...and cocoa er help????please?

believe my acne was caused by cocoa er products........as if my skin reacted to them badly...i had a soap...a chapstick.....and a lotion i used everydayyyyyy.......but i just stopped about 6 days agp..and my skn is a bit better bt still getting new spots.......how long till it clears.....and new ones stop coming........i have rly sensative skin....and shampoos and cocoa er makes t break out rly badly..................and one else expericejnce a break out on their back and face,,,,,,,from a prouduct.....and how long did it take for it to clear up?